Your appointments are very important to all members of our team at White Orchid Spa. Time allocated for an appointment is reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, we respectfully request at least 4 hours notice for adjustments to your appointments and for cancellations.
Please understand that when you cancel or forget about your appointment without giving enough notice, we miss the opportunity to fill that appointment time and clients on our waiting list miss the opportunity to receive services they need.
Changes made with less than 4 hours notice will result in a $50 cancellation fee to the credit card on file used to secure your reservation. We appreciate your understanding.